Navigating Crises with Confidence

At Feather Touch Consulting, we specialize in Crisis Management and Prevention for Illinois Townships and Municipalities. With over 40 years of combined municipal experience, our team is equipped to alleviate existing problems and implement strategies to prevent future issues. Let us guide you through challenging times with proven, stress-reducing solutions.

Empowering New Leadership

Transitioning into a newly elected position can be overwhelming. Our Newly Elected Officials Coaching program offers tailored guidance on budgeting, appropriations, levying, and meeting protocols. Feather Touch Consulting is committed to nurturing the growth of Illinois township leaders, ensuring you have the tools to succeed from day one.

Strengthening Your Township's Foundation

A solid organizational structure is key to municipal success. Feather Touch Consulting provides comprehensive services in Organization, Reformation, and Processes & Procedures. We help identify potential issues before they escalate and offer best-practice solutions to optimize your township’s operations.

Our Services

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Crisis Management

The process of preparing for, managing, and mitigating the effects of an unforeseen event or emergency that threatens to harm an organization, its stakeholders, or the general public.

Financial Management

The management of an organization’s finances, including budgeting, forecasting, investments, and expense control, to ensure long-term financial stability and growth.

Crisis Prevention

The proactive identification and mitigation of potential risks that could lead to crises. Prevention focuses on addressing vulnerabilities before they escalate.

Legal

The legal framework and actions required to protect the organization from legal threats, ensure compliance with laws, and manage legal risks.

Media Relations

Managing and fostering a positive relationship between an organization and the media to influence public perception and ensure favorable coverage.

Community Relations

Building and maintaining positive relationships between an organization and its local community to foster goodwill and support.

Organization

The structuring and alignment of resources, personnel, and processes within an organization to achieve its objectives efficiently and effectively.

Reformation

The process of implementing changes within an organization, particularly when existing structures, policies, or practices need improvement or adaptation to new circumstances.

General Assistance

The provision of basic services and support to individuals or entities in need, often within governmental or nonprofit contexts.

Processes and Procedures

The standardized methods and guidelines that dictate how an organization operates to ensure consistency, efficiency, and quality.

Program Development

The creation and execution of structured programs to achieve specific objectives within an organization or community, such as educational, social, or business initiatives.

Newly Elected Official Coaching

Offering guidance and mentorship to newly elected officials to help them transition into their roles effectively, understand their responsibilities, and navigate the complexities of governance.

Our Process For Navigating Success Together

What is the process for engaging Feather Touch Consulting's services?

To begin working with us, you can start by booking a free consultation through our website or by contacting us directly. During this initial meeting, we’ll discuss your municipality’s specific needs, challenges, and goals. After assessing your situation, we’ll develop a customized proposal outlining our recommended strategies and services to address your objectives effectively.

Can Feather Touch Consulting assist with legal compliance and FOIA requirements?

Yes, we have extensive experience in legal matters related to municipal and township governance. Our Legal Liaison, Michael J. Phillips, brings over 30 years of expertise in municipal and township law. We provide guidance on legal compliance, Freedom of Information Act (FOIA) requirements, ordinances, resolutions, and other legal issues to ensure your municipality operates within the legal framework and avoids potential pitfalls.

How does Feather Touch Consulting help improve community and media relations?

We understand the critical role that community and media relations play in a municipality’s success. Our team offers strategies to enhance communication with residents and effectively manage media interactions. We help you develop transparent communication plans, handle public inquiries, and navigate media coverage during both routine operations and crisis situations, fostering trust and positive relationships within your community.

Do you offer remote consulting services for municipalities outside your immediate area?

Absolutely. Feather Touch Consulting provides both in-person and remote consulting options to accommodate the needs of municipalities and townships throughout Illinois. Utilizing modern communication tools, we can deliver our full range of services remotely without compromising quality or effectiveness. This flexibility ensures that distance is not a barrier to receiving the expert assistance your municipality requires.

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